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Terms & Conditions

Thank you for visiting Activbookings.com. Please read the Terms & Conditions before using Activbookings.com or making reservations.

  • A. General Information
    • Activbookings.com represents an intermediate between Tour Operators and Users. That means that we will only suggest experiences and make reservations easier for users, while Operators are responsible to provide them.

    • Whenever you make a booking in our website we recommend you to read the Operator’s Terms & Conditions.

    • Activbookings.com is not responsible for any contract or arrangement between users and Operators.

    • All services provided by Operators are their responsibility. However, all the experiences presented in our website are planned and produced by professional and reliable Tour Operators.

    • Activbookings.com reserves the right to change or update these Terms & Conditions in order to adjust possible legislative changes or other information. In that sense, before visiting our website, you should read carefully these Terms & Conditions.

  • B. Bookings
    • When you make a booking in Activbookings.com you agree with the Terms & Conditions.

    • The experience depends on the availability and specific conditions of the selected operator, namely, in cancellation terms or booking changes, weather restrictions, age limit, users physical condition or others.

    • Booking is valid after delivering the voucher and paying for the experience to the Operator.

    • On the experience day, the user must present his voucher to confirm his reservation.

    • To make a booking order in Activbookings.com, users must be over 18 years old.

  • C. Insurance
    • Operators are responsible for providing insurance for each experience.

    • Activbookings.com is not responsible for operators´ information flaws (availabilities, booking changes, rates, cancellations without notice), for services or products offered or other damages practiced (indirect, direct, consequential or punitive).

    • Users have to meet all the basic precaution conditions required by Tour Operators, needed to carry out the experience.

  • D. Conditions and Cancelation Policy
    • 1. The operator may cancel the activity for reasons such as:

      • a. Adverse Weather Conditions.

      • b. Security conditions are not met.

    • In this case the activity may be rescheduled or the user will be refunded in full of any deposits that were made for this activity.

    • 2. The user is subject to the Operator’s Cancelation Policy that may vary depending on the supplier and the experience booked.

    • 3. Cancellations made beyond 48 hours will qualify for a full refund of any deposits that were made for this activity.

    • 4. Cancellations made within the 48 hours period will qualify for a 50% refund of the deposit.

    • 5. If the user fails to appear without notice (No Show), there will be no refund of the deposit made.

    • Note: All cancellations must be notified by users. In cancellation notice, users should indicate the details of their booking order.